Infiniti Recall Information
NEWS: Nissan recalling 2013 Infiniti JX35 SUVs to fix gas gauges
AUGUST 2012 -- Nissan recalling 2013 Infiniti JX35 SUVs to fix gas gauges
Nissan is recalling about 7,800 Infiniti SUVs because the fuel gauges can show gas in the tank when there isn't any.
The recall affects the JX35 from the 2013 model year.
A tube inside the gas tank could be in the wrong place. That could prevent a float from dropping as fuel is used, causing an inaccurate reading on the dashboard fuel gauge. The SUVs could run out of gas unexpectedly, increasing the risk of a crash, says the National Highway Traffic Safety Administration. Nissan will fix the problem for free. Owners will be notified by mail, and repairs are expected to start Sept. 4.
The SUVs were built from Feb. 15, 2012 through June 22.
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AUGUST 2012 -- Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists. If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash. Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall is expected to begin September 4, 2012. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov 12V-398
NEWS: Brake complaints prompt fed investigation of 2013 Infiniti JX35, faulty intelligent brake-assist system
AUGUST 2012 -- Federal safety investigators have opened an investigation into whether automatic braking systems in the 2013 Infiniti JX35 may activate the brakes when there is no emergency.
The new safety technology is billed as way to prevent distracted or inattentive drivers from crashes, and is being added to luxury vehicles.
The National Highway Traffic Safety Administration said in a notice posted on its website this week that it is opening a preliminary investigation into 8,000 Infiniti crossovers after receiving two complaints of false application of emergency braking.
The consumers allege that the intelligent brake-assist system inappropriately activated emergency braking autonomically, bringing the vehicles to immediate and complete stops. Both drivers said the incidents occurred on bridges, and suggested the sensor may have halted the vehicles because of the amount of metal in the bridge.
One owner said a new JX35 was purchased in April, and a month later the intelligent "brake assist suddenly stopped my car to a complete stop on a bridge. There were no cars in front of me and luckily the car behind me wasn't driving too close to me or I would have been hit."
The owner was with a 2-year-old daughter at the time of the incident. The owner said after the dealership deactivated the system, the same problem occurred on the same bridge two weeks later.
The owner said the dealership kept the car for 28 days to study it and the software along with technicians from Bosch and Infiniti.
The owner was able to get a full refund for the vehicle, and asserted that the dealership was able to repeat the defect. "I am unsettled knowing this can happen to someone else," the complaint said.
NHTSA doesn't make public the names or locations of the complaints.
A second owner reported leasing a JX in June. The pregnant mother of two said she bought it because of its many safety features.
She asked the dealership to deactivate the feature because "when the vehicle stops, it jerks the seatbelt tight and I don't want that risk to my unborn child unless an accident is actually about to occur."
Just 12 days later, the owner was driving with her 7-year-old when she drove over a bridge and the vehicle came to a "dead stop and all of our seatbelts locked up."
The owner said the dealer responded that "this is a known problem and Infiniti is working on a fix."
The owner said the bridge is the culprit because it has too much metal and sets off the sensor. "I will not drive this vehicle and it jeopardizes the lives of my family and others," she said.
Nissan spokesman Steve Yaeger said the automaker is aware of the two incidents reported to NHTSA, and said they both occurred at the same bridge. He declined to identify the bridge.
"We've got engineers looking at the issue. They are looking at a solution," Yaeger said. He said "the system works" and asserted the issue is not a safety matter. Nissan is not warning drivers to avoid the bridge or issuing a recall to address the problem."
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NEWS: Nissan is recalling certain model year 2003-2004 Infiniti M45 vehicles
MARCH 2012 -- Nissan is recalling certain model year 2003-2004 Infiniti M45 vehicles manufactured from March 7, 2002, through June 3, 2004. Due to a circuit board failure, the fuel gauge may read a fuel level higher than actually exists. As a result, the vehicle may run out of gas without notice. The vehicle may stall without warning, increasing the risk of a crash. Nissan will notify owners, and dealers will modify the circuit board free of charge. The recall is scheduled to begin in mid-April 2012. . Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov 12V-088
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NEWS: Nissan is recalling certain model year 2003-2005 Infiniti Q45 vehicles
MARCH 2012 -- Nissan is recalling certain model year 2003-2005 Infiniti Q45 vehicles. A wiring connector for the seat mounted airbag may experience increased electrical resistance, resulting in the non-deployment of the side air bags. Non-deployment of side air bags could increase the risk of personal injury. Nissan will notify owners, and dealers will modify the wiring connector, free of charge. The safety recall is expected to begin on or about march 12, 2012. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov 12V-079
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NEWS: Nissan is recalling certain 2011-2012 Juke, Infiniti QX and Infiniti M vehicles
FEBRUARY 2012 -- Nissan is recalling certain model year 2011-2012 Juke, Infiniti QX and Infiniti M vehicles. The fuel pressure sensors may not have been tightened to the correct specification. As a result, the fuel pressure sensor may loosen due to heat and vibration causing fuel to leak. Fuel may leak from the pressure sensor, increasing the risk of a fire. Nissan will notify owners, and dealers will replace the fuel pressure sensors, as necessary, free of charge. The safety recall is expected to begin on March 19, 2012. 12V-069
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NEWS: Nissan is recalling 14,700 Nissan and Infiniti vehicles; Engine oil leak
DECEMBER 2011 -- Nissan is recalling certain model year 2011 Infiniti FX, model year 2012 Infiniti M, model year 2011-2012 Nissan frontier, model year 2011-2012 Nissan Xterra, model year 2011-2012 Nissan pathfinder, and model year 2012 Nissan NV vehicles. Some of the bolts that connect the engine oil cooler and the engine oil filter to the engine in these vehicles may have been manufactured to below specification strength. As a result, the bolt may break at the oil filter attachment point and can cause an engine oil leak. If there is an engine oil leak, the engine oil pressure would drop and the engine could seize, increasing the risk of a crash. Nissan will notify owners, and dealers will replace the connector bolts free of charge. The safety recall is expected to begin on or about January 19, 2012. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov . 11V-592
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Nissan is recalling 2011-2012 Infiniti G37 vehicles and 2011 Nissan 370Z vehicles; Power Window Control
NOVEMBER 2011 -- Nissan is recalling certain model year 2011 and 2012 Infiniti G37 coupe vehicles and certain model year 2011 Nissan 370Z vehicles manufactured from July 2, 2011, through August 29, 2011. Due to a programming error, the power window switch controller in the subject vehicles was manufactured out of specification. The threshold for auto reverse activation is higher than the Nissan specification. Should a body part become trapped by a closing window, a pinch injury may result. Nissan will notify owners, and dealers will replace the power window switches with new ones free of charge. The safety recall is expected to begin on or about November 28, 2011. 11V-538
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APRIL 2011 -- Nissan Is Recalling Certain Model Year 1996-2004 Pathfinder and Model Year 1997-2003 Infiniti QX4 vehicles originally sold, or currently registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington D.C., West Virginia and Wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, thissnow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles. The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash. Nissan will inspect the strut housing and repair the vehicles as necessary free of charge. An interim notification letter to owners will be mailed on or before May 16, 2011. 11V-244
OCTOBER 2010 -- Nissan is recalling certain model year 2004-2006 Armada, Titan, Infiniti QX56 and model year 2005- 2006 Frontier, Pathfinder and Xterra Vehicles. The intelligent power distribution module (IPDM) assembly contains an engine control module (ECM) relay that has a diode for electrical current noise reduction. The ECM relay may allow silicon vapor to form and, over time, the silicon evaporates from the diode molding which causes silicon oxide to develop on the ECM relay contact due to arcing. This could cause engine stalling increasing the risk of a crash. Dealers will replace the ECM relay inside the IPDM assembly. This service will be performed free of charge. The safety recall is expected to begin during December 2010. 10V-517
YAHOO NEWS -- October 28, 2010 – Nissan North America announced a recall on Thursday of 747,000 trucks and SUVs in the U.S. because of the risk of failure to the electrical systems.
Nissan said the recall extends to Nissan Armadas and Titans from 2004 to 2006, Infiniti QX56s from 2005 and 2006, as well as Nissan Frontiers, Pathfinders and Xterras from August 2003 and June 2006.
The company said that it needs to replace the electrical relays in the engine control modules -- the computers that control engine performance and other essential components of motor vehicles.
The Japanese automaker said the problem may cause the engine to stall. In extreme cases, a stalled engine cannot be restarted.
"Silicon vapor may form inside the electrical relay that supplies voltage to the engine control module," said the company. "Over time, this vapor could create oxidation on the electrical contacts in the relay that may lead to engine performance issues, including the possibility of stalling at low engine speeds."
No related injuries or accidents have been reported, Nissan said.
In addition to the U.S. recall, Nissan North America said the recall extends to 23,000 of these vehicles in Canada.
World-wide, the company is recalling 2.2 million of these vehicles with similar potential for failure.
In Japan, the models affected include Cube, Lafesta, March, Note, Serena, Sylphy, Tiida, Tiida-Latio and Winglord.
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JULY 2010 -- Nissan is recalling certain model year 2002 Pathfinder and Infiniti QX4 vehicles manufactured from August 24, 2001 through August 28, 2001. The air bag inflator contains propellant wafers that are required to properly deploy the front passenger air bag. Due to improper propellant wafer installation during the air bag inflator assembly process, some air bag inflators may be missing one of the wafers. As a result, the remaining wafers in the inflator used for the deployment of the front passenger air bag may, over time, break up into powder due to normal vibration experienced while driving. This causes the combustion rate of the propellant to increase inside the inflator, which can lead to internal pressure rising suddenly during air bag deployment. The inflator housing may rupture, causing an irregular deployment and some possibility of producing loose metal fragments, increasing a risk of injury to the front passenger. Dealers will replace the front passenger air bag module assembly with a new one free of charge. The safety recall is expected to begin during August 2010. 10V-312
JULY 2010 -- Nissan is recalling model year 2008 Nissan Armada and Infiniti QX56 vehicles manufactured from February 7, 2007 through February 14, 2007. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Protection in Interior Impact." An out-of-specification a-pillar finisher might impede the correct inflation of the side curtain air bag near the upper portion of the b-pillar. Incorrect inflation of the side curtain air bag may increase the risk of injury to a vehicle occupant in the event of a crash requiring deployment of that air bag. Dealers will replace both right and left front pillar finishers free of charge. The safety recall is expected to begin on or before August 16, 2010. 10V-349
MAY 2010 -- Nissan is recalling certain model year 2010 Titan, Armada, QX56, Frontier, Xterra, and Pathfinder vehicles manufactured from November 19, 2009 through March 3, 2010. The lower control link assembly has two cylindrical collars forming the inboard attachment points to the chassis. Due to an improper welding process some collars may contain welds that do not meet strength specifications. If the collar weld separates, the vehicle handling will deteriorate, possibly resulting in a vehicle crash. Nissan will notify owners and dealers will repair the vehicles free of charge. The safety recall is expected to begin on or about June 14, 2010. 10V-208
YAHOO NEWS -- May 20. 2010 – Nissan Motor Co. is planning to recall 48,700 trucks and SUVs for problems with a suspension part that could lead to a rough ride.
Spokesman Colin Price says the company is working on details with the National Highway Traffic Safety Administration and expects the recall to begin this week.
It will cover some, but not all,
The Armada, Titan and Infiniti QX56 are produced at the company's Canton plant. The Frontier, Pathfinder and Xterra are produced at its Smyrna, Tenn., plant.
The problem centers on a lower suspension control link, which may not have been welded properly. It could cause the bushing collar to crack, leading to a rough and noisy ride. No accidents have been reported.
APRIL 2010 -- Nissan is recalling certain model year 2005 through 2007 Infiniti G35 sedans manufactured from March 29, 2004 through August 25, 2006 and Infiniti G35 coupes manufactured from April 1, 2004 through May 30, 2007. The wire harness connecting the belt tension sensor (BTS) and the occupant detection sensor (ODS) control unit under the front passenger seat can experience relative movement which can cause wear and oxidization of the terminals and may cause interruption of the signal. In the event of a crash, the airbag may not deploy, increasing the risk of injury. Nissan has not yet provided the agency with a remedy plan or notification schedule. 10V-175
NEWS: Nissan to recall Infiniti G35 over air bag issues
YAHOO NEWS -- May 4, 2010 – Nissan Motor Co. said Tuesday it will recall nearly 135,000 Infiniti G35 sedans and coupes to address a problem that could lead to the air bag not deploying in a crash.
Nissan said the recall involves G35 Coupes from the 2005 to 2007 model years and G35 Sedans from the 2005 to 2006 model year.
The automaker says the air bag unit's wire harness under the front passenger seat could wear down and interrupt the air bag's signal. In a crash, the air bag may not deploy and could increase the risk of an injury.
Nissan spokesman .... said there have been no injuries reported.
The National Highway Traffic Safety Administration said Nissan had not yet provided the agency with a plan to fix the vehicles. Price said Nissan would provide NHTSA with information on the repair in May and begin notifying owners of the recall in June.
Price said if a vehicle's red air bag warning light had turned on, the owner can bring their car into their dealer for repair.
OCTOBER 2008 -- Nissan is recalling 204,361 MY 2007-2008 Altima, Altima Coupe, 350Z, Murano, Rogue; and Infiniti G35 Sedan, G37 Coupe and EX35 passenger vehicles equipped with Continental Automotive Systems’ occupant classification system (OCS) control units. A varistor in the OCS control unit located in the passenger seat cushion may have been manufactured out of specification. Under certain conditions, this could cause an interruption of signal between the OCS and the air bag control unit (ACU). This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. Dealers will test the signal between the OCS and ACU systems using a special tool to check that it is functioning as designed. If necessary, the seat cushion (containing OCS hardware) will be replaced with a new one manufactured to specification. The recall is expected to begin during November 3, 2008. 08V521
OCTOBER 2009 -- Nissan is recalling certain model year 2008-2010 vehicles originally sold in or currently registered in the states of Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington D.C., West Virginia and Wisconsin. The material in the nut used to secure the sensor-transmitter of the tire pressure monitoring system (TPMS) may corrode and potentially crack in areas with heavy concentrations of road salt. If this occurs, the nut may come out of the sensortransmitter and the TPMS lamp will illuminate. If the TPMS lamp is disregarded and the vehicle continues to be driven in this condition, the tire will quickly lose air pressure at a consistent rate resulting in a flat tire increasing the risk of a crash. The dealer will replace the TPMS nut with a new, more robust nut. This service will be performed free of charge. The recall is expected to begin on or before November 9, 2009. 09V-393
JUNE 2008 -- Nissan is recalling 180,664 MY 2005-2006 Titan, Armada and Infinity QX56 vehicles manufactured after March 17, 2005, that are equipped with a Visteon air conditioning condenser fan motor. The fan motor may not be properly sealed allowing excessive water intrusion and inadequate drainage of moisture. This could cause corrosion in the motor leading possibly to overheating and a fire. Dealers will test the air conditioning condenser fan motor and replace it if necessary. The recall is expected to begin near the end of July 2008. Owners may contact Nissan at 1-800-647-7261. This recall was the subject of a Preliminary Evaluation, PE08-037, conducted by the Office of Defects Investigation. 08V284000
FEBRUARY 2008 -- Nissan is recalling 16,365 MY 2008 Infiniti EX35 and MY 2009 Nissan Murano vehicles. Due to incorrect software programming, the air bag control unit (ACU) may cause the passenger air bag not to operate as designed if the vehicle battery becomes significantly discharged. This could result in the passenger air bag not inflating in a crash in which it was designed to do so, increasing the risk of injury. Dealers will reprogram the ACU in affected vehicles. The recall began on February 19, 2008. 08V066
SEPTEMBER 2007 -- Nissan is recalling 372,250 MY 1997-2001 Pathfinder and MY 1997-2001 Infiniti QX4 vehicles. Vehicles originally sold in or currently registered in the states of Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. During the coating process of the fuel filler tube assembly, a sufficient coating may not have been applied at the lower mounting bracket. This could result in an opening in the coating which can allow water to enter and make contact with the bare metal of the tube. This may result in surface rust but not perforation of the tube. However, in those areas of the country which use heavy concentrations of road salt in the winter, if a mixture of snow/water and salt makes contact with the bare metal, corrosion may occur to a degree which results in perforation of the tube. In this case fuel leakage may occur when filling the tank. Fuel leakage, in the presence of an ignition source, could result in a fire. Dealers will replace the fuel filler tube assembly with a new one with an improved coating process. The recall is expected to begin on or about November 26, 2007. 07V435
WASHINGTON -- (AP) -- October 15, 2008 -- Nissan Motor Co. said Wednesday it was recalling more than 200,000 vehicles in the U.S. and overseas to fix a sensor system that could affect the car's passenger side air bag.
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ConsumerAffairs.com -- February 19, 2008 -- Nissan is recalling 16,365 Murano and Infiniti EX 35 SUVs to fix a software program that may cause passenger air bags to fail.
The recall affects 11,511 Muranos from model year 2009 and 4,854 Infiniti EX35s from 2008, according to a February 12 letter from Nissan to the National Highway Traffic Safety Administration (NHTSA).
NHTSA reported on its web site that the software problem “could result in the passenger air bag not inflating in a crash increasing the risk of injury” if the vehicle battery is significantly discharged.
CNN.com - September 27, 2007 -- Nissan Motor Co. announced a recall of nearly 420,000 Nissan Pathfinder and Infiniti QX4 SUVs from 1997 and 2001 due to possible corrosion in a tube used to pump gas